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How to manage my Writefull account

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How to create an account

In both Writefull for Word (left) and Overleaf (right), click I don't have an account yet at the bottom of the Writefull sign-in screen.
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You will then see our Create account screen below. Simply enter your email and password to create your account. If you have paid for Writefull Premium, use your payment email address to create your Writefull account. Then, use these details to log in.
 
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How to change my Writefull password

In Writefull for Word (left): click I forgot my password in the Writefull sign-in screen, and enter the email address you are using with Writefull. We will then email you instructions to reset your password.
In Writefull for Overleaf (right): click I forgot my password in the Writefull sign-in screen, and enter the email address you are using with Writefull. We will then email you with instructions.
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How to upgrade to Writefull Premium

You can upgrade to Premium by clicking the Upgrade to Premium button in the Writefull for Word (left) and Writefull for Overleaf (right) menus. You will be redirected to our website where you can select a pricing plan that suits your needs, and then to the Stripe payment portal where you can purchase your chosen plan.
 
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How to stop the automatic renewal of Writefull Premium

You can cancel the auto-renewal of your subscription here: https://my.writefull.com/signin
 

How to cancel Writefull Premium

You can cancel your Writefull subscription here: https://my.writefull.com/signin
 

Need a receipt?

You can access your receipt here: https://my.writefull.com/signin.
If you have paid via Gumroad, please email customer support at: support@writefull.com.
 

Managing a group account

You can manage your group account here: https://my.writefull.com/signin.
Click ‘Manage your group’ and add the email addresses of your group.
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To import a list of email addresses for a group account, create a CSV file. In this file, enter the list of email addresses, separated by a comma. Then, you can import them to grant each user a seat/Premium account.
 
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Changing group members

Group seats can only be moved once per license, and only after three months.
To make this change, please email us at support@writefull.com